Privacy Policy Komslot – Malaysian Player Data Protection

Komslot ("we", "platform", "company") operates the website komslot.ws and all services associated with it. This Privacy Policy transparently explains how komslot collects, uses, discloses, retains and protects your personal information when you use our platform.

We understand that trust is the foundation of our relationship with you as a player. We are therefore committed to managing your personal data with full integrity and responsibility, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.

This policy applies to all komslot users in Malaysia, including new players who have just registered and active players using Sports Betting, slots, Live Casino, baccarat, table games and all other services we offer.

Komslot collects various categories of personal information depending on how you interact with our platform. The following is the information we may collect:

We only collect information that is genuinely necessary to provide komslot's platform services. We do not collect sensitive information such as medical records, religious beliefs or political views.

Komslot collects your personal information through several key methods:

• Account Registration – Information you enter when registering a new Komslot account.
• KYC Process – Identity verification documents (MyKad, bank statements) uploaded to meet compliance requirements.
• Financial Transactions – Data generated when you make a deposit via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow or FPX, or when you withdraw funds to your bank account.
• Gaming Activity – Data collected automatically while you play slots, baccarat, blackjack, bet on Super League or EPL football, e-sports, and more.
• Support Interactions – Information you share when contacting the Komslot support team via live chat or email.
• Cookies & Web Technologies – Data collected automatically by your web browser while browsing the Komslot site.

Komslot uses the personal information collected solely for the following purposes:

• Account Management – Creates and manages your account, processes registration and verifies your identity.
• Service Provision – Powers Sports Betting, Live Casino, slots, baccarat and all other games you play on komslot.
• Payment Processing – Processing deposits and withdrawals to/from your e-wallet or bank account in Malaysian Ringgit (MYR).
• Security & Fraud Prevention – To detect and prevent fraudulent activity, money laundering, or the use of multiple accounts.
• Legal Compliance – To fulfil obligations under PDPA 2010 and other applicable Malaysian laws.
• Service Improvement – Analysing usage patterns to improve the user experience, platform speed, and customer support quality.
• Service Communications – Sending important notices related to your account, transactions, Terms updates, and promotions you have agreed to receive.
• Responsible Gaming – Monitoring gameplay patterns to identify signs of problem gambling and to ensure self-control tools function properly.

Komslot does not sell or rent players' personal data to any third party. However, under certain limited circumstances, Komslot may need to share your data with the following parties:

All third parties working with Komslot are bound by strict confidentiality agreements and data protection obligations. They are only permitted to use your data for the specific purposes related to the services they provide to Komslot.

Komslot implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure:

• Encryption in Transit – All data communications use TLS 1.3 protocol with AES-256 encryption.
• Data-at-Rest Encryption – Sensitive data is stored in encrypted format within our databases.
• Layered Access Control – Only authorised staff with a legitimate business need may access user data.
• Two-Factor Authentication – Komslot's internal systems use 2FA for all staff access.
• Regular Security Audits – Independent security assessments are conducted regularly to identify and address vulnerabilities.
• 24/7 Monitoring – A threat detection system operates around the clock to identify suspicious activity.

Komslot retains your personal data only for as long as necessary to fulfil the stated purpose of collection or as required by Malaysian law. Our data retention guidelines are as follows:

• Active Account Data – Retained for as long as your account remains active on komslot.
• Data After Account Closure – Retained for a minimum of 5 years for legal compliance and audit purposes.
• Financial Transaction Records – Retained for 7 years in accordance with Malaysian financial legal requirements.
• Support Communication Logs – Retained for 2 years from the date of last interaction.
• Cookie Data – Retention period depends on the cookie type (see Section 8).

Once the retention period expires, your data will be securely deleted or anonymised beyond identification. If you wish to request early deletion of your data before the minimum retention period, please contact our privacy team at support@komslot.ws.

Komslot uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.

You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the Komslot platform.

Under Malaysia's PDPA 2010 and Komslot's commitment to privacy, you have the following rights regarding your personal data:

To exercise any of the rights above, contact the komslot privacy team at support@komslot.ws with the subject line "Privacy Rights Request" along with your account number and details of your request.

The Komslot platform is exclusively for individuals aged 21 years and above. We do not intentionally collect or process any personal data from children or minors.

Komslot reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Every update will be accompanied by a new "Last Updated" date at the top of this page.

For material changes that affect how we process your data, Komslot will notify you via email or in-account notification at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated policy.

For any questions, concerns or requests relating to your privacy and personal data protection at komslot, please reach us through the following channels:

You may also read our related documents: Terms & Conditions and Responsible Gaming to fully understand Komslot's commitment to Malaysian players.